Office Address
PO Box 168W, Room 29 Hastings Plaza Hastings
Christ Church, Barbados BB15150
Contact Us
LOGIN TO YOUR ACCOUNT
Office Address
PO Box 168W, Room 29 Hastings Plaza Hastings
Christ Church, Barbados BB15150
Contact Us
LOGIN TO YOUR ACCOUNT
Have A Concern?
If you believe an accountant has acted unethically or inappropriately, you are welcome to submit a complaint through our confidential process. ICAB is committed to upholding the highest standards of professional conduct in Barbados. Providing a fair and accessible complaints process is central to our role as the regulatory body for Chartered Accountants and our responsibility to protect the public interest.
Report conduct that violates the International Code of Ethics or established professional standards.
Report unprofessional behaviour, negligence, or actions that fall below expected professional care.
Report improper use, misrepresentation, or false claims relating to professional qualifications or titles.
Report individuals practising as accountants without proper registration or authorisation by ICAB.
Report situations where personal or financial interests compromise professional objectivity or judgement.
Report other matters that may impact professional integrity, public trust, or regulatory compliance.
LET US ASSIST YOU
If you have concerns about the conduct of an ICAB member, you may submit a formal complaint. Provide a clear, written description of the issue, along with any supporting documents, and submit to the ICAB Secretariat. Once received, your complaint will be acknowledged and reviewed in accordance with our ethical and disciplinary procedures. ICAB is committed to ensuring fairness, confidentiality, and professionalism throughout the process.
Fill out the form provided or upload your documents.
The ICAB Ethics Committee reviews your submission.
If needed, a formal inquiry is conducted.
You will be informed of the result, where appropriate.
Learn how ICAB reviews complaints and manages the disciplinary process from submission to resolution.
Understand the steps involved in submitting a formal complaint to ICAB.
Review the International Code of Ethics that ICAB members are required to uphold.
Access ICAB regulations that govern professional conduct, compliance, and disciplinary matters.
Learn more about Institute of Chartered Accountants of Barbados and its role in regulating the profession.
Get in touch with ICAB if you need guidance or clarification about the complaints process.
ICAB handles all complaints with care and confidentiality. You can be assured that your identity will remain anonymous outside of the necessary investigative and communicative procedures.
ICAB's jurisdiction applies to conduct that occurred while the individual was a registered member. If the person is no longer a member, ICAB may still review the matter depending on the circumstances. Contact ICAB directly if you are unsure whether your complaint falls within its jurisdiction.
Yes, you can expect communication if your complaint is accepted or denied and when our investigative or disciplinary committees have reached a verdict during an ongoing investigation.
A complete complaint should include your contact details, the name and contact information of the member or firm you are complaining about, a clear description of the conduct and when it occurred, and any supporting documents or evidence. Complaints with little or no supporting evidence may be unlikely to proceed.
ICAB is a professional regulatory body, not a court. ICAB cannot award damages or financial compensation in the way a court can. The disciplinary process may result in sanctions against a member, including cautions, fines payable to ICAB, suspension, or expulsion, but it does not provide a route to recovering money owed to you.
If you are unsure whether your concern falls within ICAB's remit or need guidance before submitting, you may contact the ICAB Secretariat at adminmanger@icab.bb or by calling +1 (246) 429-5678.
